Key Performance Indicators

Key Performance Indicators

Agency growth by design

 

Design your agency growth by setting a Key Perforamance Indicator Program for your Leadership Team.

For this next quarter – assess your 1st quarter performance, and areas of the business which need your focus, to bring you closer towards achieving your goals.

4 areas to include:

  1. Agency pipeline
  2. Team productivity and contribution
  1. Client profitability, quality of output, and any outstanding invoices
  1. Supplier contribution, and any issues

Your leadership team should be across the revenue figures, team performance, client performance, and business development progress.

If you are working with ‘expected’ and ‘stretch’ revenue targets, then your leadership team should know what the cumulative status is at the end of the quarter. Are they confident with their action plan to close THE GAP between targets and actual results? Or do they need your guidance, or is it time to call in an industry expert to bridge the knowledge gap?

If you have a Key Performance Indicator (KPI) Program in play: ask the team to update their individual progress status tables with the actual quarters results. Remember to Keep It Simple (K.I.S.).

To build a culture with commercial intent, you need to set clear targets, create turn-key reports, and insist on straight talking positive review meetings.

If your business finds it difficult or time-consuming to access the data you need, or you don’t trust the figures – then you need to take action right now. If you are not sure, and you would like to train your leaders up, so that they can report from a position of confidence and authority, consider booking a seat at the Show Me The Money workshop in November.

I am also always keen to work with budding leaders via my 3-month KMint Mentoring Program .

And if you have a team of 7 or more, then you are possibly ready for the KMint Finance Direction Program, to develop clear turn-key financial reports, add growth and succession smarts to your meetings, delivering best practice methodologies and expertise to your agency.

If you are not sure, and would just like to ask a few questions first, then take up my offer of complimentary business discussion– email or call me – I’d love to chat with you.

By | 2018-10-04T17:02:22+00:00 October 4th, 2018|Financial tips, Leadership teams|0 Comments

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